BioSight-ID System Assesment Icons

BioSight-ID System Assesment Icons

Before starting a BioSight-ID session, our system runs tests to ensure it meets our minimum requirements. We highly recommend you make sure your computer passes all system assessments before beginning your BioSight-ID session.

All Green icons: Good session setup.
Green System Assessment Test Icons
Yellow or red icons: Issues detected.
Yellow and Red System Assessment Test Icons
Idea
Users can still continue if icons are red or orange, however we recommend correcting your device before beginning the BioSight-ID session.

Name: Upload and Download

Meaning: These icons indicate your internet upload and download speeds.

If either icon is yellow or red:
  1. Reduce usage: Minimize the number of devices connected to your internet simultaneously.
  2. Use a wired connection: Ethernet cables typically offer faster and more reliable speeds than Wi-Fi.
  3. Update your router's firmware: Ensure your router is running the latest software version.
  4. Restart your router: A simple reboot can often resolve connectivity issues.
  5. Position your router wisely: Place your router in an open, unobstructed location for best Wi-Fi strength.
  6. Try a different network.

Upload & Download

Name: Speedometer

Meaning: The speedometer icon indicates whether GPU hardware acceleration is available.

If the icon is red:
  1. Switch browsers: Test another browser to see if hardware acceleration functions there.
  2. Update your browser: Ensure you're running the latest version, as updates often resolve compatibility issues.
  3. Update GPU drivers: Outdated graphics drivers may prevent hardware acceleration. Update them via your device manager or the manufacturer's website.
  4. Disable conflicting extensions: Some browser extensions may interfere with hardware acceleration.
  5. Check browser settings: Go to your browser’s settings and verify that "Use hardware acceleration when available" is enabled.
  6. Try a different computer.
Idea
You can visit this website to see if your webGL is working. You should see a spinning box if everything is functional.https://get.webgl.org/

Speedometer

Name: Chip

Meaning: This icon calculates the time (in seconds) it takes for the operating system to load all libraries, providing an indicator of your system's speed.
  1. Green: Load time is under 5 seconds (fast).
  2. Yellow: Load time is between 5 and 7 seconds (moderate).
  3. Red: Load time exceeds 7 seconds (slow).

If the icon is orange or red:

  1. Uninstall unnecessary programs: Remove unused programs that may be consuming system resources and slowing performance.
  2. Update your software: Keep your operating system, drivers, and applications up-to-date to benefit from performance enhancements and bug fixes.
  3. Try a different computer.

Chip

Name: Gears icon

Meaning:  This icon represents the time (in milliseconds) the system takes to detect a face in a sample.
  1. Green: Time is under 750ms (fast).
  2. Orange: Time is between 750ms and 2000ms (moderate).
  3. Red: Time exceeds 2000ms (slow).

If the Icon is orange or red:
  1. Enable hardware acceleration: Refer to the Speedometer Icon for more information about WebGL.
  2. Close unnecessary programs: Free up system resources by shutting down programs you aren't actively using.
  3. Try a different computer.
Gears









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