BioSight-ID™ Dashboard

BioSight-ID™ Dashboard


Overview
The BioSight™ Dashboard is used to review session activity, monitor student participation, and investigate potential academic integrity concerns. Both BioSight-ID™ and BioSightPlus-ID™ sessions are available within the same dashboard.

Product Differences

BioSight-ID™

  • Provides blurred video recordings.
  • Provides audio level indicators only.
  • Does not retain clear video or audible audio to enhance user privacy.

BioSightPlus-ID™ 

  • Provides clear video recordings.
  • Includes full audio playback.
  • Includes screen recording.
  • Includes Wizard Steps that guide users through integrity verification actions.
Data Protection Notice for Faculty
WarningWhen reviewing exam sessions, you are responsible for maintaining student privacy. Do not copy, reproduce, screenshot, or distribute these recordings or data outside of this platform without institutional permission. All reviews must comply with university data protection policies.

Locating the Dashboard
Blackboard
Navigate to Course Management and expand Course Tools or Books & Course Tools, then select BioSight-ID Dashboard.
Blackboard - Locate BioSight-ID Dashboard
Blackboard Locate BioSight-ID Dashboard - Books & Course Tools

Canvas
Open your course and select BioSight-ID Dash from the course navigation menu.
Canvas Courses - Locate BioSight-ID Dash
Idea
If the link is unavailable, activate it through course navigation settings or contact your administrator.

Dashboard Overview

Within the dashboard you can:

  • Search for users
  • Filter sessions
  • Review recordings
  • Investigate infractions
  • Analyze session activity

BioSight-ID Dashboard Overview




Display Options - Settings Gear Icon
Select the Gear Icon to access display settings.

Options include:
Use Relative Time - Display timestamps relative to the recording start.
Fluid Motion - Smooth face-tracking movement between frames.
Prefer Sprite Previews - Show snapshots before playback instead of blurred previews.
Time Zone Settings - Configure dashboard time display.
Gear Icon - Display Options
Idea
Scroll to the bottom of the page to update your time zone settings.

Filter Icons
Filters allow instructors and administrators to locate specific sessions quickly.

Filter Status:
Gray icon = inactive
Colored icon = active

Filter Icons and Their Meanings

  • Parthenon (Institution filter): Used when you have multiple locations.
  • Calendar: Date range filter.
  • Graduation Cap: Course filter.
  • Exclamation Point: Infraction filter.
  • Clock: Exam duration filter.
  • Multiple Users: Include or filter out multiple users.
  • Denied Access Icon: “No face” filter.
  • Speaker: Sound filter.
Filters Active & Dissabled


Setting Filters
Account: refers to your account with BioSig-ID™.
Account Filters

Show Not Started: Displays sessions where the user launched the process but did not grant webcam access. No video is available for these sessions.
Launch Status Checkbox

Range Preset: allows you to quickly locate a common time period, for example, today, last week, or last month.
Range Preset

From and To: If you want to fine tune to a specific period of time, type in your date range.
To and From Range

Alternatively you can click on the calendar icon to the right and leaf through months to select a specific day.
Calendar Icon
Arrows for Navigation

Sliding bars: Each bar is modifiable at the beginning and end of its range by clicking and dragging the slider.

Show infraction % between: gives you the option to filter out the infraction percentages you do not wish to see. By default it excludes users below 10%

Show Session times between : Session time is measured in minutes allowing you to filter our BioSight-ID™ videos that do not match the expected duration.

Two Faces: Filter the results down to show videos with only multiple faces.

No Faces: percentage of time no faces were detected in the video.

Audio level: filters out users based on their audio level.

Sliding Bars

Saving Filters:

Once you are happy withe filters you have configured you can click "Apply" and "OK" to save your filters and view your results. When you come back next time your filters will be the same.

You also have the option to "Disable all".

Saving Filters

Session Information
Above the video is general information.

Each session includes:
  1. User name and email
  2. Session ID
  3. Country
  4. Browser and operating system
  5. Course information
  6. Activity heat map
Sesson Example




Vew & Collapse Recordings
To click individual recordings click the blue View button.
Filtered Sessions with View Button

To close the opened recording click Collapse.
Collapse Button



Playback Buttons
Below the video is the timeline with option to control playback.

You can click the fast forward button multiple times in order to increase to a maximum playback speed of 16x.

Playback Buttons

Infraction Icons
Farthest to the right there are a series of Icons.

Red ! Icon: Represents the total amount of infraction
Yellow Icon : Indicates that no user was visible for a time.
Green Icon : Indicates a user is present.
Double Red Icons : Indicates more than one user is present.
Grey Icon: Indicates the value falls below what we deem suspicious.
Infraction Icons
Zoom Magnifier
To make the video or screen recording larger click on the respective Zoom Magnifier icon in the top right corner of the video.
Zoom Magnifier


Frame and Time
Below the play buttons you will see a timer that also displays the current frame.

In our example we are 2 seconds into the video at frame number 9.
Frame and Time


Current Frame Status Icons
  1. Green – OK: No infraction detected.
  2. Yellow – Grace Period: Temporary issue, such as sneezing or brief face detection lag.
  3. Red – No Face Detected: User’s face is missing—possibly due to system issues or the user leaving the camera view.
  4. Red – Two Faces: A second face is detected. Review the video to confirm it's not a false positive, such as a photo or image in the background.
Current Frame Status Icons


Scope down - Blue Magnifying Glass

Click the blue magnifying glass to focus on a specific user or BioSight-ID session. This lets you view related sessions and helps your computer run more efficiently by narrowing the results.

Blue Magnifying Glass

Alert
We highly recommend using this feature if you are on a limited network connection.


Sound Levels
Above the timeline, you'll see a visual representation of audio activity.
Noticeable peaks may indicate the use of unauthorized materials or communication with others during the exam. Jump to these sections to observe.
Sound Level Bar



Video Timestamps
Within the video, you will see two timestamps shown in military (24‑hour) format:
  • L: This represents the local time on the users computer
  • The other time displayed is our servers local time.
Time Stamp
Info
If these two times do not match, it indicates that the user’s system clock is out of sync. This may affect how the recording is displayed. Updating the students system clock should resolve the discrepancy .

System Assessment Box
Information about the session Including...
  1. Duration
  2. Infraction percentage
  3. System Assessment Test icons (hover over for details)
System Assessment Box

If the the System Assessment Test icons are red or yellow the student needs to make adjustments to their system. Please see our System Assessment Article for more in
for more info.

Timeline Icons
  • Pen with Paper
    1. Black - The user has validated their BioSig-ID™
    2. Red - The user made and attempt to validate but failed.
    Failed & Successful

  • Star - BioSight-ID™ has stopped. The session is complete.

  • Successful Validate & Star


    Current Frame details box
    Scroll through the timeline to dynamically update values, or click on the blue links  in the Current Frame box to go to events.
    Events:
    1. Launch- The user has initiated monitoring.
    2. BioSight-ID Launch- The system has opened the BioSight-ID monitoring tool.
    3. Validate Profile - The user has either validated successfully (✓) or failed (X).
    4. Clicked Close (X) - The user has told the monitoring tool to close before the session could be completed.
    5. Closed (X) - The browser confirms the user has closed the monitoring tool.
    6. BioSight-ID Stop- The session is complete and the tool has stopped.
    Please note that some browsers do not send a Closed message after the user Clicks Close and instead instantly end the session.
    Current Frame Details Box
    Multiple Faces:
    To jump to instances where multiple faces are detected click the frame numbers in blue. This will move you to the spot on the timeline where two faces are visible.

    Multiple Faces Links

    Session End Reason Icons
    When you view a list of recordings you will notice an Icon above the View/Collapse button.
    Hover over this icon to learn important information about how the BioSight-ID session ended.


    Red X: The monitoring tool was closed prematurely while the test was still in progress.

    Yellow X: This user closed the monitoring tool before they validated their BioSig-ID password. The test was never accessed.

    Yellow Triangle: The BioSight-ID session was ended because of internet connectivity issues.

    Green Handshake: The BioSight-ID monitoring tool was not closed until successful completion of the test.

    Black Apple: mac OS has disabled the webcam.  mac OS devices attempt to conserve power by turning off the webcam in any application when it is moved to the background. This may accompany any other icon.

    No Icon: The session may still be in progress or the page has not fully loaded.
    BioSight-ID session end reason icons



    Audio - BioSightPLus-ID ONLY
    To begin audio press the play button, once the session begins a audio button will pop up. Click the green audio-icon to mute the recording.
    Audio Button


    Timeline Bars - BioSightPlus-ID ONLY
    Light Green Bar — Video Recording Length
    • Shows the total duration of the video portion of the recording.
    Light Blue Bar — Screen Recording Length
    • Shows the total duration of the screen capture portion of the recording.
    Video/Screen Timeline Bars

    Info
    Why the Bars May Differ
    In some cases, the video and screen recordings may appear as different lengths on the timeline. This may happen when:
    • A recording ended earlier than expected due to an unexpected interruption.
    • One type of recording was manually stopped or disabled before the other. 


    Wizard Steps - BioSightPLus-ID ONLY
    The Wizard Steps will be numbered at the beginning of the time line. To jump to a specific Wizard Step, click it's corresponding blue link under the Events section.
    Wizard Steps 1-4 on the timeline







    Wizard steps will normally be in this order but may be custom configured by account.
    ① BioSig RoomScan - Complete scan of the students environment. 
    ② BioSig Earbuds - Show ears to confirm no headsets or earbuds are present.
    ③ BioSig Materials - Display calculator, scrap paper, or other instructor permitted resources.
    ④ BioSig CONFIRMATION - Allows user a second attempt to complete and skipped wizard step before certifying completion.



    Go Full Screen - BioSightPLus-ID ONLY
    Once you have pressed play, the additional option to go full screen will display next to the play buttons.

    This option allows you to expand the video and screen recording across the entire display.

    To play or stop the video simply click the screen. To exit full screen click the X.
    Full Screen Video

    Idea
    Only in full screen mode will you be easily able to read text from the screen capture.


    Screen sharing Bar - BioSightPLus-ID ONLY
    The screen sharing bar must remain visible during the BioSightPlus-ID session.

    It will display the message..."edu.verifyexpress.com is sharing your screen.".

    If the student selects "Stop sharing," screen recording will stop and the shared screen will appear black from that point forward.

    If you observe this behavior, follow your institution's academic integrity policy.

    Screen Share Bar - Chrome on Windows

    Screen Share Bar - Chrome on mac OS
    Screen Share Bar - Opera on Windows
    Screen Share Bar - Edge on Windows






    Red Screen Icon - BioSightPlus-ID ONLY
    If a red screen icon appears during session review, it indicates that the screen-share session was closed or denied by the user or the system. Hover over the icon for specific details. You can cross-reference this with the video timestamp to analyze context and evaluate user intent.

    Red Screen Icon - End Screen Share
    Alert
    Please consult your institution's policy on how to proceed. We cannot determine intent, as this action may have been intentional or accidental. Final evaluation is up to your institution.


    Session Informatuon - BioSightPLus-ID ONLY

    Video/Screen Icons: 

    Plus sessions display video and screen-recording icons indicating enhanced recording availability.

    Video Icon - Live un-blurred video was recorded
    Screen icon - Live screen share was recorded

    Black - Sessions with the black icon have not been remuxed. These will take additional time to load before play.

    Available Recordings

    Green - Sessions with the green icon have already been remuxed and are ready for playing now.
    Green remux video/screen icons


    Alert

    If the video does not enter the cue after you click Play, please contact BSI Support for assistance.
    InfoRemuxing, short for "re-multiplexing," is a video processing method that involves taking the contents of one multimedia file (such as an MP4, MKV, or AVI) and rewrapping them into another file format. This process does not alter the original encoding settings or modify the audio or video and instead makes it readily available to play without buffering.



    Sprite Bar: If you see a bar under the webcam and screen share icons that means you can see pe-loaded sprite images on the timeline. These sprite images help you more quickly locate sections of the timeline that you might be interested in.
    Sprite Bars
    Sprite Images - Webcam & Screen




    True Face ( Selfe Comparison ) - BioSightPlus-ID ONLY
    True Face matches users against their own established identity throughout their institutional journey. The system displays a side-by-side comparison of the user’s face from a past BSI interaction alongside their current BioSightPlus-ID session.
    Example image:
    A brown haired male provided a selfie taken during BioProof-ID enrollment. The current BioSightPlus-ID session displays a secondary red haired male was presented.
    True Face - Side-by-side Comparison
    Baseline Image Sources
    • Enrollment Selfie: Captured by the user during their initial BioProof-ID completion, at the same time they submitted their government documents.
    • First Session Image: Captured during the user's first-ever BioSightPlus-ID session. True Face matches against this initial image—rather than the most recent session—to prevent "identity creep," a vulnerability where a user might gradually be replaced by someone else across different courses.
    • Comparison Not Found: This status indicates the user has not yet completed a prior BioSightPlus-ID or BioProof-ID session, meaning no historical baseline image is available for comparison.
    True Face - Comparison Not Found

    Warning
    WARNING - If you detect a discrepancy between the two images, consult your institution's internal investigation department rather than notifying the user directly, or taking action. Note that some users may be permitted to have a secondary human present as part of an approved ADA accommodation.