RTEN Historical Report

RTEN Historical Report

About this report

Historical listing of all RTENs during a specified time-period.

This report is a historical listing of all RTENs generated during a specified time period.  This is useful when tracking suspicious activity and eliminates searching through emails for RTENs for a specific user.

How to run this report

Settings and selections:


  1. Date Range - Select one of the predefined dates or click on Basic to change to toggle to Custom
  2. Partner - Select the Partner or "LMS" system.  For more than one LMS system leave this as "Unspecified"
  3. Account - For client users the Account will be automatically selected.
  4. RTEN Severity - Select All to see all RTENs or select Low, Medium High to see a specific severity.
  5. Name of RTEN - Select All, Brute Force, Suspicious Device or Reset with 24 hours to see a specific list of RTENs
To run click the Generate Report button 

Viewing and downloading the report

After you click the Generate Report button the History tab will show you all the reports that you have run in the past 24 hours.



To view the Report click on the View   button.   An inline view will appear showing you the report you requested. 

If you would like to save this report, you may click the Download  button.

Generate another report and viewing previously ran reports

Click on the +Generate   tab to run another report for a different time frame, course or session.

Click on the History tab  to view a report that has been run within the previous 24 hours.



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