Usability vs. Security

Usability vs. Security

About this report

Shows validation accuracy distribution per Partner/Account/Device.

This report monitors whether users are having difficulty in accuracy when using different devices to log in.  Compare this report to previous sessions or terms to determining if there is a spike in difficulty with a particular device.  To improve usage of a certain device we can provide suggestions on how to use certain devices.  For example, if you see a number of users struggling with a mouse we may need to inform them to keep the mouse button held down throughout the entire stroke so that additional lines are not created. If a user lets up on the mouse button during a stroke the system sees an additional line even though this may not be visible to a user causing a validation to fail.

The standard threshold of validation accuracy is 40%, which is configurable per client.  For more security, the threshold rate may be increased.  This report will help you to determine a level of validation accuracy without impacting usability.

How to run this report

Settings and selections:

  1. Date Range - Select one of the predefined dates or click on Basic to change to toggle to Custom
  2. Partner - Selecting a partner allows the user to filter down to only show the sessions and courses using the selected partner system.
  3. Account - For client users, the Account will be automatically selected.
  4. Devices - Select the devices that you would like to view, or leave the default settings to view all devices.
  5. Separate Devices - Toggle this on/off to show separate device or all devices combined
  6. Granularity - The level of detail present in the set of data. The default is 10 this can be expanded as desired.
  7. Threshold - The ability to configure an adjustable group containing users within a specified threshold.  This will create a minimum and maximum group.

Viewing and downloading the report

After you click the Generate Report button the History tab will show you all the reports that you have run in the past 24 hours.


To view the Report click on the View  button.   An inline view will appear showing you the report you requested. 

If you would like to save this report, you may click the Download  button.

Generate another report and viewing previously ran reports

Click on the +Generate   tab to run another report for a different time frame, course or session.

Click on the History  tab to view a report that has been run within the previous 24 hours.

    • Related Articles

    • Getting Started Checklist for Higher Education

      Get started the right way! The BioSig-ID technical set up may be performed in a short time frame. This content will help you to prepare in rolling out BioSig-ID within your institution. BioSig-ID Resources Project Manager / Rachel Lane / ...
    • Partner returned 403/Forbidden

      If end-users complain that after validation with BioSig-ID™ they are seeing 404/Forbidden errors, then that means there is an issue with the partner environment. Known cause is that CloudFlare is blocking the server-to-server request. CloudFlare > ...
    • Blackboard Ultra Known Issues

      Introduction There are a few known-issues that we will try to document here to make it easier to understand what is happening and how to resolve it or workaround until a more permanent solution is found. We have excellent partner support and rely on ...
    • Safe Exam Browser

      About SEB Safe Exam Browser is a specialized application designed to secure online assessments. This software transforms any computer into a protected workstation for the duration of an exam. SEB works best when combined with BioSight-ID for complete ...
    • Adding BioSig-ID to Moodle Courses

      Introduction Instructors create an instance of the module in their course and use its associated grade book column to give students access to one or more other content items (such as an assignment). Creating a Tool instance Add a tool instance of the ...