Ensure Recipt of Student Reset Emails

Ensure Recipt of Student Reset Emails

It is important to ensure your students have access to email resets from BSI.

Whitelist the BSI Sender:

All password resets will come from no-reply@biosig-id.com.
Sender Email: no-reply@biosig-id.com

Confirm the Inbox:

All password resets will be issued to the email address provided by the school.
Look on the top right corner of the BioSig-ID window to confirm a students email address.
Email address in the corner of the BioSig-ID window.

For more information about Password Resets please see out Reset BioSig-ID Password support article.


    • Related Articles

    • Resetting Attempts in Blackboard Ultra

      Occasionally you may with to reset a users attempts at BioSig-ID. This article guides you though the process in Blackboard Ultra. Video: Article: 1. Enter the Gradebook inside the course, and click on the Students tab. Gradebook Location in Course 2. ...
    • Student Preview Fix for Instructors via Masquarading User-ID

      Canvas does not configure an e-mail address for the student preview account. This means that for those with course-edit privileges, wishing to experience the student experience, the following BioSig-ID™ error message shows if a gated item is ...
    • RTEN Historical Report

      About this report Historical listing of all RTENs during a specified time-period. This report is a historical listing of all RTENs generated during a specified time period.  This is useful when tracking suspicious activity and eliminates searching ...
    • Adding BioSig-ID™ to Your Ultra Course(s)

      The Biometric Signature ID (BSI) LTI 1.3/Advantage integration for Blackboard Learn Ultra View courses provides a mechanism to require a user/student to validate their identity when needed. This process is split between enrollment for the user to ...
    • Course Set-Up

      Best Practices There are a few best practices that we would like to share when adding BioSig-ID to courses.  We will discuss instructions, placement of BioSig-ID and how often a user should validate in a course.  Institutional polices are another ...