Ensure Receipt of Student Reset Emails
It is important to ensure your students have access to email resets from BSI.
Whitelist the BSI Sender:
All password resets will come from no-reply@biosig-id.com.Sender Email: no-reply@biosig-id.com
Confirm the Inbox:
All password resets will be issued to the email address provided by the school's LMS.
Look on the top right corner of the BioSig-ID window to confirm a student's email address.
For more information about Password Resets please see our Reset BioSig-ID Password support article.
Related Articles
Resetting Attempts in Blackboard Ultra
Occasionally you may with to reset a users attempts at BioSig-ID. This article guides you though the process in Blackboard Ultra. Video: Article: 1. Enter the Gradebook inside the course, and click on the Students tab. Gradebook Location in Course 2. ...Student Preview Fix for Instructors via Masquarading User-ID
Canvas does not configure an e-mail address for the student preview account. This means that for those with course-edit privileges, wishing to experience the student experience, the following BioSig-ID™ error message shows if a gated item is ...Adding BioSig-ID to Moodle Courses
Introduction Instructors create an instance of the module in their course and use its associated grade book column to give students access to one or more other content items (such as an assignment). Creating a Tool instance Add a tool instance of the ...RTEN Historical Report
About this report Historical listing of all RTENs during a specified time-period. This report is a historical listing of all RTENs generated during a specified time period. This is useful when tracking suspicious activity and eliminates searching ...Guide - Connecting Students to BSI Help Desk
You have two options to get support for students who are struggling with BioSig-ID services: Submit a help desk ticket on any of our help sites. Submit a ticket through the BioSig-ID dashboard. Important: Submit support requests through the help ...