Partner returned 403/Forbidden

Partner returned 403/Forbidden

If end-users complain that after validation with BioSig-IDâ„¢ they are seeing 404/Forbidden errors, then that means there is an issue with the partner environment.

Known cause is that CloudFlare is blocking the server-to-server request.

CloudFlare > WAF > Security Events > Activity Log

There should be log entries listed that confirm requests are being blocked from (IP =

By creating an IP Access rule for to allow this traffic, everything should become functional again.
    • Related Articles

    • Integration Options

      Integration Introduction The BioSig-ID™ Application and any related features are integrated through air-gapped interfaces each having their respective inbound and outbound area. This allows for the flexibility to quickly design and develop new ...
    • Resetting Attempts in Blackboard Ultra

      Occasionally you may with to reset a users attempts at BioSig-ID. This article guides you though the process in Blackboard Ultra. Video: Article: 1. Enter the Gradebook inside the course, and click on the Students tab. Gradebook Location in Course 2. ...
    • User Summary Report

      About this Report Summarizes user totals for each partner and account This report will show the total active users and new users for a defined time frame. How to run this report Settings and selections: Date Range - Select one of the predefined dates ...
    • User Attendance Grid

      About this report This report provides a grid-like overview of the student's attendance by date and time range. Uses for this report include: Census date reporting to identify student activity Compare the number of students registered to inactive ...
    • Registration/Validation/Attendance Report

      About this report Provides a summary of user enrollment and validation activity. This report can be filter down to a specific course in a specific session. If ran across a session, the course name will show with all validations within each course and ...