ADA Software Accessibility Methods

ADA Software Accessibility Methods

Before Assigning an ADA Alternative

BioSig-ID works for many users with disabilities. Users should try it first when possible as they may be able to enroll if there is no significant motor or vision impairment. They must launch the product once before an account exists.
Alert
ADA alternatives cannot be assigned until the first launch occurs. This can be initiated through masquerade mode if needed.

Default Authentication Methods

Without any accessibility options enabled:

    • Primary Authentication: BioSig-ID (Drawn Password)
      • Example of drawn BioSig-ID

    • Secondary Authentication: Click-ID (Location-Based Password for reset purposes)
      • Click-ID example

How to exempt profiles:

  1. Navigate to the Manage User section of the BioSig-ID Dashboard.
  2. Locate the user's profile.
  3. On User Details tab scroll down.
  4. Select the appropriate exemption or accessibility option from our "Exemption Options" section.
Exemption Options

Exemption Options

User Exempt

The User Exempt option should be reserved for faculty and staff. It may also be used temporarily when an administrator needs to masquerade as a student account and the student is unavailable to complete BioSig-ID validation.

Warning
Not recommended for students. Exempting a student user will prevent that user from participating in BioProof-ID sessions.

User Accessibility Options

These settings are intended for users with disabilities who cannot create a BioSig-ID drawn password. When enabled, users will be provided with an ADA-compliant alternative authentication method.

ADA Motor-Skill Impaired

Suitable for users with mobility or motor-skill impairments. No drawing is required.

    • Primary Authentication: Click-ID (Location-Based Password)
      • Example: 
        Click-ID example
    • Secondary Authentication: CSQ (Complex Security Questions)
      • Example: What was the make and model of your first car?


ADA Vision Impaired (CSQ-Only)

Suitable for users with visual impairments. No drawing is required.

    • Primary Authentication: CSQ (Complex Security Questions)
      • Example: What was the make and model of your first car?
    • Secondary Authentication: None. Users must reset via email.

Info
This option is compatible with screen-reader technologies.



BioProof-ID Exempt:

Exempts the user from having to complete BioProof-ID, the government document submission process that confirms the students identity. It is not recommended to enable this feature unless your student is unable to produce a government document.
Warning
It is not recommended to enable this setting if your institution distributes financial aid funds. Consult your FSA department if you are unsure. This feature can also be used if the user was manually verified in person.


BioSight-ID Exempt:

Exempts the user from having to complete exam proctoring monitoring via BioSight-ID or BioSightPlus-ID.
Notes
It is not recommended to enable this feature unless your user has vision loss  or can not aim or maintain webcam positioning towards their face.


Locating user who have an Alternative or Exemption:

At times, you may need to review users who have been marked as exempt or assigned an ADA alternative.

To view these users, navigate to Managed Users and select Filters. Under Accessibility or Exempt, choose Yes to display all users.

Locating Exempt or Accessibility users


Warning
Important Note

Enabling ADA accessibility options will reset any existing authentication profile for that user. If a user is accidentally exempted or assigned the wrong accessibility setting, they will be required to re-create after the setting is removed.

Info
Please refer to the attachment for VPAT documentation.